Ordinary Postal Items

Ordinary items that you can receive in your mailbox.

 

To receive postal items in a timely and safe manner, make sure that the name of the house or apartment number is specified on your mailbox, the mailbox is in good technical condition, and its contents cannot be accessed by others.

If the item does not fit in the addressee’s mailbox due to its size, we leave a notification to receive the item at a postal office. A repeated notification is sent if the addressee does not pick up the item within 5 days. If the addressee does not pick up the item within 30 days after receiving the first notification, the item is returned to the address specified by the sender.

PO Box

We offer subscribing for a locker for safe receipt of postal items at a post office. In a PO box, you can receive postal items mailed to the address of the box and newspapers you have subscribed for.
 

Subscribing for a PO Box

Apply for a PO box at the post office where you would like to have it:

  • Present an identity document
  • Fill in Application PS50 on Subscribing for a PO Box
  • Pay for the subscription in cash, by card or bank transfer. 50% discount for pensioners
  • Receive a key
     

Receiving Items

To receive items in your PO box, include the following information in your address:

  • Name, surname
  • No. of the PO box
  • Name of the post office
  • Name of the populated area
  • Postal code

The service is provided no sooner than within 5 business days after the submission of the application at a post office.

For more information, see here

Redirection of Correspondence

We redirect your correspondence to any other address of your choice, including a PO box.

You can redirect the following items to another address:

  • Domestic and international ordinary and registered postcards, letters, printed papers, small packets
  • Letters not fully paid for
  • CN07 notice on the receipt/delivery/payment/registration for/of a domestic or an international item
  • PS4 notice on delivery of a registered domestic postal item

Apply for redirection at a post office:

  • Fill in an Application for Redirection: full name; address, from which you want to redirect your correspondence; address, to which you want to redirect your correspondence; period of redirection (minimum period of service – 1 month)
  • Present an identity document
  • Pay for the service in cash, by card or bank transfer

The service is provided no sooner than within 5 business days after the submission of the application at a post office.

In rural areas of Latvia, redirection is free of charge, if all individuals residing at the same address agree to redirect their correspondence to a PO box.

For more information, see here

Customer service

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