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Contract customers are provided with special tariffs for cross-border postal items for cross-border simple, trackable, recorded and insured small packages (letter post with items up to 2 kg) and cross-border registered and insured parcels. Items shall be delivered in accordance with the terms and conditions of delivery of the postal items at the place of delivery of the postal services, the drawing up and sending of the postal items through the Postal Service at the Office, the handling and sending of the postal items through the Co-operation Partner.

Payment for the acceptance and delivery of postal items to addressees at the special tariff shall take place each month according to the data of the postal systems registered, including the weight of the consignment determined during the processing of the items. Other sources of information are not taken into account when setting the service charge. Mail has the right to change the service charge with at least 30 (thirty) days notice on the self-service My Mail site or on the email address specified in the Postal Service Agreement.