Report a problem
Reported problems are handled during working hours of our customer support team.
You can track your shipments in the section - Track shipment.
To receive notifications about your transactions in your account, apply for SMS service: go to a post office or customer centre, or use the Pasts pay app if you have a postal payment card.
If you are a private person or a legal person without agreement with Pasts, go to the self-service site https://mans.pasts.lv and create your shipment (letters or parcels) on the website indicating:
You can subscribe to press publications on www.abone.lv, in post offices, or via postman . When making subscription on the website, please make sure that your address is correct before you finish subscription process.
You can receive your pension at the post office on the next business day or apply for redelivery.
You can track a shipment in the section Track shipments.
As soon as the shipmentt is transferred to the postal operator of the receiving State, the delivery shall be ensured by the postal operator of that State. The sender may request a shipment search if the shipment has not been delivered to the recipient. If you apply for it less than one month after shipping, the service is chargeable. If 30 days have passed, a free international investigation is initiated.
Reported problems are handled during working hours of our customer support team.