Privacy and Trust in
We take a variety of steps to ensure the security of your personal data and that they are processed in accordance with the regulatory framework. Our data Protection Officer monitors compliance with the requirements, guidelines and procedures of the personal data Protection Framework.
Why we collect personal data?
Postal services
process personal data to provide our basic services - processing and delivery of mail. If you don't provide the personal data you need, you won't be able to receive it. You can specify your e-mail address and/or phone number for
You can receive an SMS notification about a mailing sent to you that has not been issued or delivered to your mailbox if you have a mobile phone number in the to your mailing . in this case, will receive an SMS notification asking you to come to your mailing location.
when you fill out a specific form of submission, you can also receive an SMS notification about a mailing addressed to you that it does not contain a mobile phone number.
mail services by processing information in the
mobile app If you use our mobile app and have activated device location functionality, the app can determine the location of the user (location data) to display the nearest postal service locations to receive our services at that time. This option is also available by manually choosing the relevant customer center or post office. the phone number specified in the user profile in the
after registration in the application is processed to inform the user about upcoming mailings that contain the customer's phone number, thus expressing such a desire and providing the information necessary for receiving an e-call to the sender of the mailing. the
application uses the address specified in the registered user profile to inform the user about upcoming mailings, to which the mailing address record is provided according to the address structure of the national address Registry of the national Land Service, and the mailing has been linked to the user as the recipient and the mobile phone number specified by the user in our information system. the
application invokes the call and email function on request so that the user can call the mail customer support team. the
application requires Internet access and can stop using at any time, uninstalling and deleting data.
kontaktinformācija personas legal basis Juridiskais Personiskā personal information (Name)
provision of
tālruņa phone number
tālruņa email address
the type of personal identification document (passport or identity card) by the to identify the personal
by using postal services, certify that the personal data indicated are accurate and correct. We cannot guarantee the provision of services if they are inaccurate. Subscribing to the
we are processing your personal data for press subscription. If you do not provide them, you will not be able to receive the service. You can choose to provide your e-mail address and/or phone number for
personal data category | |
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Contact information (address of residence)
payment information if cashless payment (payment card number) phone number on mailing | |
location data
| your consent |
shall be | by the legal duty of the |
Contact information (residence address)
payment information when making a cashless payment (payment card number, account number) provision of
consent to
legal basis | |
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personal information (Name) | |
service for | |
email address phone number |
by mail, confirm that the personal data provided is accurate and correct. We cannot guarantee the provision of services if they are inaccurate.
Financial services
process your personal data to provide financial services, including cash and non-cash transfers (transfers), home delivery of pensions, benefits and rewards, payment of bills by utilities and other providers, administration of loan and credit applications (transfer to lender). We are bound by the obligations of financial service providers laid down in laws, including the duty to identify our client by verifying identity.
Juridiskais Juridiskais legal basis
personal identification document (passport or identity card) data legal interest and legal duty identify personal
personal information (given name, surname)
Contact information (address of place of residence, e-mail address, telephone number) provision of
| |
Service |
video surveillance Vike video surveillance and process your personal data when visiting our Postal Service locations, for the safety of both you and our employees, customers, and property. We conduct video surveillance on strict security and privacy rules using modern technology and equipment. We store video surveillance records in postal systems for up to three months.
personal data Category legal basis biometrics data (facial image) legitimate interest and vital interests, including health and life protection
unaddressed advertising/informational materials
sanitizing your consent, we inform you of various mail and third-party news and updates we deliver as advertising and informational materials. If you 't want to receive the unaddressed ad, you must provide it on our website or in one of the postal locations.
Juridiskais
| |
---|---|
legal basis | |
personal information (Name)
Contact information (address of residence, email address, mobile phone number)
demographic data (age, gender, number of people in the family) Social Economic data (income, language, number of pets, car)
Pichographic data (circle of interest, hobbies) | your consent to |
Cookies (Cookies) Cookies are small text files created and stored on an Internet user's device (computer, tablet, mobile phone) by visiting the mail website. Cookies “remember” your experience and basic information and thus improve the ease of use of your website. using cookies in your
processes your website's usage history data, diagnoses problems and weaknesses in how your website works, collects user habits statistics, and ensures the full and easy use of site functionality.
If you don't want to allow cookies, you can stop using cookies by changing your Internet browser settings, but your website may be disrupted and difficult to use. Deleting stored cookies is possible in the Internet browser settings section of your device by deleting the saved cookie history.
http://www.pasts.lv/pakalpojumi
from which sources are collecting personal data?
We collect personal data you provide, what is detected before we provide our service, and when you visit the locations where postal services are provided (video surveillance), the home page (when applying for the targeted advertising), or the customer self-service site mans.pasts.lv and manspasts.lv (for mailing).
transfer personal data to whom?
service providers and collaborators
to fulfill their obligations, we provide your personal data to companies that provide the services required to fulfill the obligations. We carefully check the providers who process your personal data on our behalf and on our behalf. We assess whether cooperation partners (personal data controllers) apply appropriate security measures to ensure that the processing of personal data takes place in accordance with our tasks, instructions, instructions and legal requirements. These companies are not entitled to use personal data for other purposes. in the of
rights protection, State and local government institutions
in order to fulfil the duties of laws, we may transfer your personal data to law enforcement institutions (for example, police), as well as State and local government institutions upon their request. We can also transfer your personal data to law enforcement authorities (such as courts), as well as state and local government authorities to defend the legal interests of the postal service by drawing up, filing and defending legal claims. the transfer of personal data
by the
outside the European Union and the European Economic area (EU/EEA)
We always seek to process your personal data within the territory of the European Union and the European Economic area (EU/EEA). They are not processed in a country outside the EU/EEA to provide the service you have chosen. the transfer and processing of
personal data outside the EU/EEA can take place if there is a legal basis, that is to say, to fulfil a legal obligation, to enter into or perform a contract, or with the consent of the customer, and appropriate safeguards have been taken.
How long do we keep personal data?
all personal data is stored for so long, while using our services or until you revoke your consent, if they are processed on that basis. for
, longer retention periods for personal data are allowed to meet legal requirements for minimum retention periods for documents or information, or to protect the legitimate interests of the mail. for
, when this period is over, we safely delete personal data or make it unavailable (archiving) or unidentifiable.
as protecting personal data?
provisioning, we continually review and improve safeguards to protect personal data from unauthorized access, accidental loss, disclosure or destruction. We apply modern technology, technical and organizational requirements, including through firewalls, intrusion detection, analysis software, and data encryption.
, however, we recommend that you follow the general security rules for your computer and Internet use, as well as the protection and storage requirements for your private data (especially personal identification documents).
Mail does not accept responsibility for unauthorized access to personal data and/or loss of data, if this is due to fault or negligence on the part of the client. the
your right to
the
regulatory framework in the field of data protection confers a number of rights on the processing of personal data. in the
Access to personal data , you have the right to request confirmation or to process personal data related to you, and in such cases request access to personal data we are processing, or to provide personal data information, if there is no provision for direct access. Repair of
personal data
If you believe that information about you is incorrect or incomplete, you have the right to ask for it to be corrected. revoking the consent of the
You have the right to revoke consent to the processing of personal data at any time.
objection to the processing of data for the purposes of delivering the addressed advertising
You have the right to object at any time to the processing of your personal data for the purposes of delivering the addressed advertising.
objection to processing, on the basis of legitimate interests in
, you have the right to object to the processing of personal data that we process on the basis of our legitimate interests, however, we will continue to process them if we have motivated reasons to do so.
to implement the above, you must submit a written submission to the Mail or Postal data Protection Officer. Deleting
under certain circumstances You have the right to request the deletion of personal data, however, this does not apply when the law requires them to be retained.
to implement the above, you must submit a written submission to the Mail or Postal data Protection Officer. restriction of processing of
in certain circumstances You have the right to restrict processing of your personal data. If you request limited data processing, this may affect the receipt of postal services.
to implement the above, you must submit a written submission to the mail or postal data protection officer. transfer of
data to the
You have the right to receive or transfer your personal data to another data controller. This right includes only data that you have provided to us on the basis of consent or contract, and if processing is automated.
to implement the above, you must submit a written submission to the Post or Postal data Protection Officer.
to contact whom?
VAS “Latvijas Pasts” North Street 10,
Airport “Riga”, Marupes County,
LV-1000
< a href = “mailto:info@pasts.lv” > info@pasts.lv information phone: 27008001, 67008001
data Protection Officer Contact information
< a target = “_ blank” href = “mailto:juristi@pasts.lv” title = “mailto:juristi@pasts.lv” rel = “noreferrer noopener” > juristi@pasts.lv
If you are not satisfied with the response you receive, you have the right to file a complaint with the data State Inspectorate ( www.dvi.gov.lv ).
Privacy Policy updated on
13.03.2020