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10.07.2015
Mārupe post office has changed its address and design: its new location is inside the premises of the hypermarket RIMI, 31 Daugavas Street, Mārupe. The post office will open its doors to visitors on July 10 at 8 AM. From 2 PM to 7 PM on the same day, Latvijas Pasts will entertain the visitors to the hypermarket with various activities and surprises for adults and children alike.
To provide more convenient services for customers and improved working conditions for employees, the premises of Mārupe post office have been designed in accordance with the contemporary concept for post offices developed by Latvijas Pasts: a modern environment, transparent display of services and products, customer flow management system in compliance with the present-day service requirements and availability of commodities which are in demand at the particular post office. The new post office has three counters to serve the customers. Since Latvijas Pasts has been actively engaged in improvement of environment accessibility, the needs of people with disabilities were taken into consideration when designing Mārupe post office, resulting in a construction of a cash desk with a low level section, thus providing easier accessibility for people in wheelchairs and ensuring better quality postal services. The post office is easily accessible for people in wheelchairs and mothers with baby strollers. For convenience of the customers, the opening hours are from 8 AM to 8 PM every day. The phone number of the post office is +371 67934440.
The customer flow at Mārupe post office will be regulated by the modern waiting line management system Qminder, which allows the customers to take their ticket remotely by using a mobile application on their smartphone or tablet and get notified about the approximate waiting time, the queue progress and their turn when there are two people before them in the queue. Mārupe post office is the tenth office designed to the modern concept of provision of postal services. Currently, the mentioned customer flow management system is used in 16 other offices of Latvijas Pasts: Rēzekne post office No. 1, Riga post office No. 13, Riga post office No. 69, Riga post office No. 44, Riga post office No. 21, Riga post office No. 15, Cēsis post office No. 2, Riga post office No. 28 at the State Revenue Service center, Riga post office No. 17 at the shopping mall Domina, Riga post office No. 22 at the shopping mall Alfa, Valmiera post office No. 4, Jelgava post office No. 5, Riga post office No. 25 at the shopping mall Spice, Riga post office No. 50 at the shopping mall Origo, Alūksne post office No. 1 and Valka post office No. 1. In the long term, it is planned to implement this system at the largest post offices across Latvia.
Mārupe post office is a one-stop post office, which provides all postal services, collection and dispatch of mail, as well as retail, payment, press subscription and philatelic services.
Additional information:
Eva Puriņa
SJSC Latvijas Pasts
Public Relations Specialist
E-mail: eva.purina@pasts.lv
Mobile phone: +37126369315
twitter.com/latvijas_pasts; facebook.com/latvijas.pasts