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04.11.2016
Eksprespasts of Latvijas Pasts has started offering another new service for customers in Lithuania, providing the addressee with the opportunity to pay for the ordered goods at the time of delivery. This offer is beneficial for companies that sell goods via the Internet, allowing the buyer in the neighbouring country to make sure that the chosen product is actually delivered and thereby strengthening the trader’s credibility and, possibly, boosting the sales as well.
Since the summer of 2016 Eksprespasts of Latvijas Pasts in cooperation with Baltic Post, a company of the Lithuanian postal operator Lietuvos Paštas, has significantly expanded the options for receiving items and improved the delivery speed across Lithuania. The items sent via Eksprespasts (express mail) can be addressed not only to the customer’s place of residence and to any of the 80 parcel terminals where the items are delivered on the next business day, but also to any of the 702 Lithuanian post offices.
Now express mail delivery services from Latvia have been supplemented with the cash-on-delivery option, which makes it possible for the customer to pay for the item at the time of delivery at both the place of residence and parcel terminals. “The new offer is particularly attractive to Latvian online shops which send goods from Latvia to their customers in Lithuania, enhancing the seller’s credibility among the Lithuanian buyers. Thanks to the new service, consumers in Lithuania will have a chance to receive their items at the parcel terminal or from the courier and pay for them right at the moment of delivery. As the customer loyalty increases, this may contribute towards the expansion of the volume of the goods ordered in the neighbouring country,” Mārīte Bahromkina, Director of Eksprespasts Department of Latvijas Pasts, points out.
Eksprespasts of Latvijas Pasts, which provides express mail services both in Latvia and abroad, ranked second best express mail service across Europe and seventh best worldwide in the international study carried out by the audit firm PriceWaterhouseCoopers. The activities of Eksprespasts of Latvijas Pasts were recognised with the gold level performance award by the Universal Postal Union’s Express Mail Service (EMS) Cooperative. That award was given only to express mail service providers of 11 countries out of a total of 201 countries competing.
About SJSC Latvijas Pasts
Latvijas Pasts ensures the widest availability of postal services throughout Latvia by maintaining more than 600 post offices. The primary function of the company is provision of the universal postal service; Latvijas Pasts also provides commercial transport, express mail, payment, press subscription, retail and philatelic services. Latvijas Pasts is a wholly State-owned company with more than 4,200 employees. The quality measurements of Latvijas Pasts domestic mail deliveries are regularly conducted by TNS Latvia, one of the leading market, social and media research agencies in Latvia. In turn, the quality measurements of the cross-border deliveries are provided within the framework of the International Post Corporation through the intermediary of the research companies TNS, Ipsos and Quotas.
Additional information:
Gundega Vārpa
Head of External Communications
Phone: +371 67608505
E-mail: pr@pasts.lv; gundega.varpa@pasts.lv
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