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01.11.2018
Latvijas Pasts starts the implementation of the most ambitious technological modernisation project of the postal network, equipping all post offices with modern cash register systems, new payment card terminals and devices which will ensure the electronic signature of customers for receiving registered items. As a result of the introduction of the new systems, the overall speed of service and data processing in post offices will increase several times, at the same time ensuring a higher level of their protection against external risks. The total investment in this modernisation project exceeds 2 million euro.
The replacement of cash register systems in more than 400 post offices, equipping 600 workplaces with the new system, starts in October 2018 and is expected to be completed in the first months of 2019, alongside installing the latest generation of payment card terminals and signature devices. The new cash register systems comply with the most current laws and regulations and their performance is approximately four times faster than that of the systems used in Latvijas Pasts post offices until now; besides, the cash register systems are fitted with the latest operating systems and antivirus versions. The existing cash register systems have been in use in Latvijas Pasts since 2005 and are considered to be outdated in all their aspects.
Along with the cash register systems post offices are also getting equipped with payment card terminals, fitting more than 500 workplaces with them, as well as adding electronic signature devices to all cash register systems, which will make it possible to opt out of using paper documents in the process of delivering registered items.
Mārcis Vilcāns, Chairman of the Board of Latvijas Pasts, points out: “Modernisation of cash register systems is undoubtedly the largest and most important development project of Latvijas Pasts over the past few years. It covers every single post office and a total of 600 post operators’ workplaces, improving the speed of services and the processes in all post offices. With this project we have taken a significant step towards enhancing the efficiency of technological and technical solutions in the post offices, consequently contributing to the provision of higher quality services to our customers.”
The total investment in the development of Latvijas Pasts cash register systems and signature devices exceeds 2.1 million euro. In turn, new payment card terminals are provided in cooperation with the joint-stock company Banka Citadele.
The major projects of Latvijas Pasts in 2018 are related to the modernisation of the services, transferring the provision of a number of functions to the virtual environment, as well as creating more and more new solutions for data interconnectivity, delivery, sorting and servicing.
About SJSC Latvijas Pasts
Latvijas Pasts ensures the widest availability of postal services throughout Latvia by maintaining more than 600 post offices. The primary function of the company is provision of the universal postal service; Latvijas Pasts also provides commercial transport, express mail, payment, press subscription, retail and philatelic services. Latvijas Pasts is a wholly State-owned company with around 4,000 employees. The quality measurements of Latvijas Pasts domestic mail deliveries are regularly conducted by Kantar TNS, one of the leading market, social and media research agencies in Latvia. In turn, the quality measurements of the cross-border deliveries are provided within the framework of the International Post Corporation through the intermediary of the research companies Kantar TNS, Ipsos and Quotas.
Additional information:
Gundega Vārpa | Head of External Communications
Phone: +371 67608505
E-mail: pr@pasts.lv; gundega.varpa@pasts.lv
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