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05.05.2021
Taking into account the large number of items accumulated at the post offices, Latvijas Pasts encourages customers to take advantage of the transferred working day on Saturday, the 8th of May, to collect their items. On this day Latvijas Pasts will assign as many employees as possible to ensure the delivery of items at the post offices, and one cash register per post office will be allocated for the provision of other services. Additional staff will be engaged to deliver items on this day at the post offices where only one cash register is allowed to operate due to security requirements. Latvijas Pasts would like to thank all customers who will pick up their items on the 8th of May, because timely collection of items contributes to faster processing and delivery of further items to other addressees.
The amount of inbound postal items at some of the busiest post offices currently exceeds even the number of items in the Christmas period, when it traditionally doubles at the very least. Unclaimed items accumulate at the post offices, hindering the processing of other items and their delivery to addressees as quickly as possible. Therefore, Latvijas Pasts urges customers to collect their items at the post offices on Saturday, the 8th of May, which is a working day transferred from the 3rd of May, in order to reduce the number of items accumulated there and speed up the movement of items.
To receive other services, Latvijas Pasts asks customers to use other business days to the extent possible – only one cash register per post office will be allocated for the provision of the functions other than the delivery of items on the 8th of May. Additional staff will ensure the delivery of items at the post offices, where only one cash register is allowed to operate due to security requirements to reduce the spread of COVID-19.
Latvijas Pasts thanks all customers who collect their items on time and who will take advantage of the 8th of May to receive their items.
On the 8th of May all Latvijas Pasts post offices will operate according to Monday’s schedule.
As COVID-19 continues to spread, the negative effects of the virus have a significant impact on both the flow of inbound items and the provision of services at post offices. The flow of international items is very uneven, with a large volume of items from abroad often incoming at the same time, which arrive at the post offices after processing in the sorting centre of Latvijas Pasts and which have to be delivered to a large number of customers simultaneously. At the same time the possibilities for serving customers at post offices are decreasing: the number of people allowed to be served on site and, consequently, the number of cash register systems has been reduced at several dozens of post offices due to the security requirements.
About SJSC Latvijas Pasts
Latvijas Pasts ensures the widest availability of postal services throughout Latvia by maintaining more than 600 post offices. The primary function of the company is provision of the universal postal service; Latvijas Pasts also provides commercial transport, express mail, payment, press subscription, retail and philatelic services. Latvijas Pasts is a wholly State-owned company with about 3,200 employees. The quality measurements of Latvijas Pasts domestic mail deliveries are regularly conducted by Kantar TNS, one of the leading market, social and media research agencies in Latvia. In turn, the quality measurements of the cross-border deliveries are provided within the framework of the International Post Corporation through the intermediary of the research companies Kantar TNS, Ipsos and Quotas.
Additional information:
Gundega Vārpa | Head of External Communications
E-mail: pr@pasts.lv; gundega.varpa@pasts.lv
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