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01.12.2021
Taking into account the requirements to contain the spread of COVID-19, which reduce the service options at post offices due to the area size that must be provided per customer and lead to longer waiting times for the service, as well as considering the health risks that may result from an onsite visit, Latvijas Pasts and the State Social Insurance Agency (VSAA) remind you that it is possible to receive pension at your place of residence by applying for this service with VSAA.
Latvijas Pasts has an agreement with VSAA on the delivery of pensions at the recipients’ places of residence, and this cash delivery service will cost the customer EUR 2.39. The cost of this service is lower than the cost of the individual cash pay-out service at the customer’s place of residence from the Postal Payments System.
An application to VSAA regarding a change of the payment address, deciding on further delivery of the pension at the place of residence, can be submitted electronically using the official e-address or by e-mail pasts@vsaa.gov.lv (the application must be signed with a secure electronic signature containing a time stamp). The application can also be sent by post or delivered to any VSAA customer service centre, except at 1 Talejas Street, Riga, and dropped in a designated box for applications.
However, the pension recipient must take into account that when changing the method of receiving the pension, the date of payment may also change. The addresses and opening hours of the VSAA customer service centres can be found here: https://www.vsaa.gov.lv/lv/filiales.
Additional information:
Iveta Daine
Press Secretary
State Social Insurance Agency
e-mail: iveta.daine@vsaa.gov.lv
Gundega Vārpa
Head of External Communications
Latvijas Pasts
e-mail: gundega.varpa@pasts.lv